Contact Us
We welcome the opportunity to communicate with you.
Please visit our locations page for office information (such as hours, telephone/fax numbers, addresses and more).
Patient Enquiries
Sick Appointments:
Adult sick appointments - You can be seen evenings, weekends and holidays! If you need an adult sick visit, please call Coastal365 at 1-800-822-5981 to schedule an appointment.
Pediatric sick appointments - Coastal Medical pediatricians are available 365 days a year. Please call your child's pediatrician.
In a true medical emergency, please dial 911 or go to the nearest emergency room.
General Health Questions:
Please message your clinician through the patient portal or contact your clinician's office.
Patient Compliments / Complaints:
Coastal Medical
10 Davol Square, Suite 400
Providence, RI 02903
Phone: 401-421-4000
Email: contact@coastalmedical.com
New Patient Registration:
Start your registration online or Call 800-508-4908 M-F 8:30am - 4:30pm
Billing / Medical Invoice:
Call 401-421-0011 M-F 8:30am - 4:30pm
Email: callcenter@coastalmedical.com
Prescription Questions:
Please message your clinician through the patient portal
Note: Prescription refills must be called into your pharmacy directly. Coastal is no longer handling prescription refills over the phone.
Patient Portal Support:
Call 866-779-3655 M-F 8:30am - 4:30pm
Email: portal@coastalmedical.com
Business Enquiries
For Physicians or Medical Practices interested in joining Coastal Medical (confidential):
Phone: Paula Rossi at 401-421-4000 ext. 10222
Email: prossi@coastalmedical.com
For Information on Coastal's Business Services:
Phone: Christopher Ferraro at 401-421-4000
Email: cferraro@coastalmedical.com
For Media Questions Regarding the Lifespan Partnership
Phone: Kathleen Hart at 401-444-7299
Email: khart2@lifespan.org
For For All Other Media Enquiries
Phone: Scott Houle at 401-421-4000
Email: shoule@coastalmedical.com